This page allows you to control user access, giving your users permission to access and administer specific customers or locations, as well as the entire account.
To access the page, you'll need to first go to the admin page, choose users and then select the user you want to adjust.
On the user page, you'll see the Edit User Access link. Click this.
There are three distinct types of permission.
You can apply these permissions to…
Having no permission indicates that it should use the permissions set on any parent items.
For example, if you have no permission on a location but you have one on the customer, then all of the locations will inherit their permissions from the customer.
The initial permission is 'Restrict', meaning that the user can not see the customer or location in question. If all of the checkboxes are blank, the user will not have any access.
To create a new system administrator user, simply assign the 'Admin' permission to 'All'.
To restrict a user so that they can only see the items under a single customer, you can give them the 'View' permission under the customer. Make sure that all other checkboxes are blank.
If you have a site supervisor that doesn't need to see the alerts and measurements from other sites, you can assign the 'View' permission directly to the location.